Effective from: 25th July 2025

Your trust matters to us. At Arth Linen, we’re committed to safeguarding your privacy and being transparent about how your information is collected, used, and stored. This policy outlines what we collect, why we collect it, and how you can stay in control.

1. What We Collect and Why

We collect your personal data to improve your experience and fulfil your orders smoothly. This may include:

Data Type

Purpose

Name, address, and contact details

To process and ship your orders

Email address

To send order updates, shipping notifications, and newsletters (only if you opt-in)

Payment information

To securely process your transactions (via trusted payment gateways)

Device/browser data

To enhance site performance and understand how visitors use our website

Preferences and feedback

To personalize your experience and improve our offerings

We never sell your data.

1. How Data is Stored

Your data is stored on secure servers hosted by trusted third-party platforms compliant with international security standards.

All sensitive information (like payment details) is encrypted and handled only by secure payment processors. We retain your data only as long as necessary to fulfill your order or as required by law.

We take reasonable steps to protect your data from loss, misuse, and unauthorized access—but as with any digital service, no method is 100% foolproof.

1. Third-Party Services We Use

We rely on a few external services to provide a seamless experience:

• WooCommerce – for managing product listings, shopping cart, and transactions
• Razorpay / Stripe / PayPal – for secure payment processing
• Mailchimp / Klaviyo – for newsletters and occasional product updates (only with your consent)
• Google Analytics / Meta Pixel – to understand website traffic and improve our performance
• Shiprocket / IndiaPost – to ensure seamless delivery of the orders

These services may have access to limited personal data strictly for fulfilling their role. Each is contractually bound to maintain your privacy and protect your information.

1. Your Rights & Control Over Your Data

You’re in control of your information. At any time, you can:

• Access the personal data we hold about you
• Correct or update your information
• Unsubscribe from our emails using the link in any newsletter
• Request deletion of your account and data
• Withdraw consent for non-essential data collection

To make any of these requests, email us at info@arthlinen.com with the subject Privacy

Questions or Concerns?

If you’d like more clarity on our data practices or need help with a privacy-related request, write to us at info@arthlinen.com.